Making Users smile, One design at a time!

Hello there!

I'm Smriti Kesarwani, a UX Professional with over a decade of experience spanning product design, consulting, and academia. I specialize in bridging the gap between humans and technology to create intuitive and impactful experiences. Currently, I am open to exploring new opportunities.

Let's Connect Case Studies

Case Studies

Sarawak Energy

Sarawak Energy Berhad is the primary energy provider for the state of Sarawak, Malaysia with a population close to 3 million. This project is to digitise their paper-based service to the online system.

Read Full UX story

Toyota

Toyota embarked on a digital transformation journey. Their goal was to modernise legacy systems, address IT talent shortages, and build an agile development environment using low-code tools.

Read Success Story

brown cookies on blue and white ceramic plate

Arnott's Biscuits

Arnott’s—Australia's largest producer of biscuits—urgently needed to rebuild numerous applications due to its demerger. Successes included exceptional adoption and improved user experiences.

Read Success Story

My key projects with

About me

Specialising in design strategy, design sprints, user research, design systems, UX coaching & mentoring

13+ years of Professional Experience

Outsystems: 2017- Present
Standard Chartered Bank: 2016-2017
ZALORA Fashion eCommerce: 2014-2016
Progress Software: 2012-2014
Techved Consulting Design Agency: 2010-2012

Education:

Masters in Cognitive Science

View Resume

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Smriti is one of the best UXers I know. She is extremely dedicated to happy customers, and solving complex problems is what she thrives on. I hired Smriti in 2017 and didn't regret that choice ever. From complex customers to quick fast-paced POCs and Expert support Smriti is the one you need. Thank you so much for everything you have given to the team, thank you for always being the team player and mentor that you were for me and the entire team. Smriti is a wonderful addition to any UX UI team! I can't recommend her enough.

- Menno Cramer | Director of UX @ Outsystems

I have had the pleasure of working with Smriti at OutSystems. Smriti has exceptional skills in UX/UI design and great dedication to delivering high-quality work. She has a unique ability to understand user needs and translate them into visually appealing and user-friendly interfaces. Her attention to detail, creativity, and technical proficiency make her a valuable asset to any team. Beyond her technical skills, Smriti is a reliable and collaborative team member who is always willing to go the extra mile to ensure project success. Her positive attitude and strong work ethic make her a pleasure to work with. I highly recommend Smriti for any UX/UI design opportunities and am confident that she will excel in any role she takes on. Please feel free to reach out if you have any further questions or would like additional information.

- Cristina Roque Lino | VP Professional Services @ Outsystems

I've known Smriti Kesarwani since my early days in Singapore and throughout my several roles in Professional Services and Customer Office. Smriti has been instrumental in every project as a UX Expert, a champion in OutSystems Professional Services organization, delivering foundational work that has significantly enhanced user experience and usability to our customers. Her attention to detail and dedication to quality have fostered a degree of excellence within our regional and global practices teams. Additionally, Smriti often provided inspirational training in usability, sharing her expertise to improve everyone's skills and familiarity on the subject - essential to embed OutSystems projects with a user-centric approach! I wholeheartedly recommend Smriti Kesarwani for her invaluable contributions and commitment to driving excellence in any company's UX domain.

- Pedro Gonçalves | Director Technical Success @ Outsystems

Smriti is one of the best UXers I know. She is extremely dedicated to happy customers, and solving complex problems is what she thrives on. I hired Smriti in 2017 and didn't regret that choice ever. From complex customers to quick fast-paced POCs and Expert support Smriti is the one you need. Thank you so much for everything you have given to the team, thank you for always being the team player and mentor that you were for me and the entire team. Smriti is a wonderful addition to any UX UI team! I can't recommend her enough.

- Menno Cramer | Director of UX @ Outsystems

I have had the pleasure of working with Smriti at OutSystems. Smriti has exceptional skills in UX/UI design and great dedication to delivering high-quality work. She has a unique ability to understand user needs and translate them into visually appealing and user-friendly interfaces. Her attention to detail, creativity, and technical proficiency make her a valuable asset to any team. Beyond her technical skills, Smriti is a reliable and collaborative team member who is always willing to go the extra mile to ensure project success. Her positive attitude and strong work ethic make her a pleasure to work with. I highly recommend Smriti for any UX/UI design opportunities and am confident that she will excel in any role she takes on. Please feel free to reach out if you have any further questions or would like additional information.

- Cristina Roque Lino | VP Professional Services @ Outsystems

I've known Smriti Kesarwani since my early days in Singapore and throughout my several roles in Professional Services and Customer Office. Smriti has been instrumental in every project as a UX Expert, a champion in OutSystems Professional Services organization, delivering foundational work that has significantly enhanced user experience and usability to our customers. Her attention to detail and dedication to quality have fostered a degree of excellence within our regional and global practices teams. Additionally, Smriti often provided inspirational training in usability, sharing her expertise to improve everyone's skills and familiarity on the subject - essential to embed OutSystems projects with a user-centric approach! I wholeheartedly recommend Smriti Kesarwani for her invaluable contributions and commitment to driving excellence in any company's UX domain.

- Pedro Gonçalves | Director Technical Success @ Outsystems

Smriti is one of the best UXers I know. She is extremely dedicated to happy customers, and solving complex problems is what she thrives on. I hired Smriti in 2017 and didn't regret that choice ever. From complex customers to quick fast-paced POCs and Expert support Smriti is the one you need. Thank you so much for everything you have given to the team, thank you for always being the team player and mentor that you were for me and the entire team. Smriti is a wonderful addition to any UX UI team! I can't recommend her enough.

- Menno Cramer | Director of UX @ Outsystems

I have had the pleasure of working with Smriti at OutSystems. Smriti has exceptional skills in UX/UI design and great dedication to delivering high-quality work. She has a unique ability to understand user needs and translate them into visually appealing and user-friendly interfaces. Her attention to detail, creativity, and technical proficiency make her a valuable asset to any team. Beyond her technical skills, Smriti is a reliable and collaborative team member who is always willing to go the extra mile to ensure project success. Her positive attitude and strong work ethic make her a pleasure to work with. I highly recommend Smriti for any UX/UI design opportunities and am confident that she will excel in any role she takes on. Please feel free to reach out if you have any further questions or would like additional information.

- Cristina Roque Lino | VP Professional Services @ Outsystems

I've known Smriti Kesarwani since my early days in Singapore and throughout my several roles in Professional Services and Customer Office. Smriti has been instrumental in every project as a UX Expert, a champion in OutSystems Professional Services organization, delivering foundational work that has significantly enhanced user experience and usability to our customers. Her attention to detail and dedication to quality have fostered a degree of excellence within our regional and global practices teams. Additionally, Smriti often provided inspirational training in usability, sharing her expertise to improve everyone's skills and familiarity on the subject - essential to embed OutSystems projects with a user-centric approach! I wholeheartedly recommend Smriti Kesarwani for her invaluable contributions and commitment to driving excellence in any company's UX domain.

- Pedro Gonçalves | Director Technical Success @ Outsystems

"Crafting Experiences That Feel Human"